All energy bills for residential customers should be scrapped for the period of the lock down. This is a demand that should be made of the government now.
Heat, light and energy for homes should be a basic right not a privilege. Yet millions of the poorest and most vulnerable people do not have secure supply.
Energy supply companies are not allowed to cut off vulnerable customers, the elderly or those with children. But in many cases they don't have to. If a household has a top up pre-payment meter, and doesn't have the money, they self disconnect anyway by running out of credit.