Service control

It's been a comical - some might say farcical - day on the Bakerloo, with a flurry of public announcements from the company, each overturning the last.

The company announced that the Bakerloo would finish at 19:00, due to "a shortage of control centre staff who are having to self-isolate". The...

Hammersmith Service Control staff are forced to work in a building that’s unfit for purpose.

On top of which, they’re battling short staffing, unworkable rosters, and LU’s use of temporary staff on zero-hours contracts.

RMT has rightly declared a dispute. Any goodwill towards the company has...

RMT is balloting members in the Hammersmith Control Centre for industrial action to resist job cuts.

Bosses want to impose a new roster, which will cut to SCL2 jobs, affect annual leave, and increase workload.

Despite union objections, management say they will impose the new roster...

Service Control workers are gearing up to ballot for action in two separate disputes.

RMT will ballot its SC members in the long-running fight to win decent conditions at the Hammersmith Service Control Centre (aka "HMP Hammersmith"), where workers are demanding conditions are brought up to...

With thanks to the RMT Service Control website

The first locations to feel the impact of the 4LM upgrade will be Baker Street SCC, with staff from there to be moved to HSCC. The company are proposing to move six people, which exceeds what previous management had agreed to. At the same time staff...

Reposted from the RMT Service Control website.

Prior to opening Hammersmith Service Control Centre was promised to be a breath of fresh air for Service Control and Technical staff with a state of the art control centre and facility for all. What came to light was a poorly designed concrete block...

We've previously reported on LU's scandalous use of agency labour in service control, bringing back retired workers on agency contracts - in fact earning more than directly-employed staff.

Thanks to a firm response by RMT reps in service control, LU have now said they're suspending their use of...

Hats off to RMT reps in LU Service Control, who've published a new article on the RMT Service Control website stating that they'll support colleagues in stations and trains who refuse to work on safety grounds.

The article says:

"With very limited guidance being provided for controllers and...

We all know TfL and LU have a penchant for outsourcing, with cleaning, security and building maintenance, catering, and various aspects of protection and track work all outsourced to exploitative private companies.

Now outsourcing is apparently creeping into Service Control. LU has used an...

Following a 100% vote for strikes to oppose an intolerable culture of overbearing management, service controllers on the Victoria Line will strike on 20 and 27 March. This dispute simply won't be resolved without a fundamental change in management culture.

With numerous workplace issues causing...