What's all this then?
It's a list of ticketing duties that LUL is now demanding that CSAs learn (in our own time) and get qualified in.
In other words, we will be selling tickets, doing all the things that SAMFs used to do except sit at a window. For and SAMF salary? No, for our CSA salary.
Fit for the Future - Stations makes every grade do the work of the current grade that is a level above it. But changing the job titles, management think they can get away with giving us a promotion (in terms of our workload and responsibilities) without a pay rise. That way, they probably reckon they can get away with giving us actual promotions with actual par rises.
Management, as ever, get away with what we let them get away with. Let's draw a line. Don't accept this.