Jubilee line

The Department of Big Ideas at 55 Broadway has come up with a spiffing plan - but kept it secret from staff until hours before they intended to launch it.

They plan to offer customers the opportunity to text them comments on the service, information, and staff! Customers already have the...

Mo Makboul, a member of ticket office staff at Waterloo, was sacked in April when a customer complained of his aggressive behaviour. He told her he couldn’t refund her bus pass, then left the ticket office to return it to her. The customer first told the disciplinary panel that he had sworn at her...

Wembley Park is due to become one of LUL's 'super-depots'. New drivers will come in, taking numbers to over 200, and it will be an important place for meal reliefs.

They had better sort the place out then! The canteen roof is knackered even though it is new, there are leaks aplenty, and the air...

You come face-to-face with a particularly gory one-under, suffer from the trauma, go off sick, and what do management do? Call you on your emergency contact number and try to contact you 13 times in your first five days off! Then summon you to a sickness review when you've not been off sick for 28...

With the booze ban starting tomorrow, Tubeworker is particularly looking forward to seeing how it is enforced at Stratford station.

A station jointly operated by LUL and national rail services, one particular pair of platforms is LUL on one side, national rail on the other, and guess what's in...

Management seem to think it's OK for a Supervisor to book on at Canons Park at 06:45 but not do a station check until after 10:30. So staff and passengers will be left trusting to luck that the station is safe for those four hours around the morning peak.

Why are local management doing this...

LUL has sacked London Bridge SAMF Gyles Henry over an alleged incident with a customer.

But the company's only 'evidence' against Gyles is the say-so of a different customer who admitted there was no violence involved but speculated that there might have been!

So there you have it - staff can now...

LUL management have sacked two Canary Wharf Station Supervisors over some missing Kitcats! We kid you not.

Station staff often have to put up with commercial promotions on our stations, which can cause disruption, congestion and litter. There is no proper agreement or procedure about these...

Tip to TubeLines. When replacing a defective position detector on a set of points, make sure that you do not replace it with one that is also defective.

Otherwise, you might get a situation like you did the other day - the north end of the Jubilee line suspended not just once but twice, when...

As LUL moves on with plans to open the new Jubilee line depot at Stratford, the future for North Greenwich is unclear. The best option for drivers would be to keep the NOG depot, even at a reduced size, as it would avoid displacing people and would give drivers more options as to where to work -...