Ticket Office cuts and closures

London Underground's plan to close 40 ticket offices and partially close more, announced in April 2007

Tube station or shopping mall?

Apparently Tesco, Waitrose, and InPost are months away from providing pick-up points for online orders in Tube stations. According to the BBC, Tesco plans to provide collection points at Osterley, Newbury Park, Rayners Lane, Finchley Central, Arnos Grove, and Cockfosters. Waitrose will have pick-up...

The Invisibility Trick

Management's mantra is that their plans for stations will make staff more 'visible' to passengers. But this is an illusion: you'd have to be daft to fall for it.

How can removing 950 staff posts from stations make staff more visible?! Answer: it can't.

The bosses' spin is that taking staff out of...

The Date Is Set - Time To Act

So now we know the date that London Underground Ltd will announce Armageddon Day for stations - next Thursday, 21 November. We can expect huge job losses, ticket office closures, and some kind of daft reorganisation to go with it. All of this will be justified by some guff about efficiency, modern...

Turkeys Vote for Christmas?

London Underground is currently asking for staff to volunteer to take part in the trial of Contactless bank card payments on LU journeys.

It has produced posters for display in our workplaces. It tells us that some guinea pigs will be issued with contactless Barclaycards, but that others will be...

London Underground Is Not A Business!

Ahead of the rumoured 'big announcement' about LU stations cutbacks, expected this week or next, Tubeworker wants to debunk a myth that is far too prevalent among those who toe LU's line.

The myth goes something like this: 'You've got to understand, LU is running a business. Does it make business...

We Can Stop Ticket Office Cuts!

A recent survey revealed that over 70% of passengers want to keep the ticket offices open on London Underground. When the Evening Standard confronted the Managing Director of the Underground with this result he refused to give any assurances on the future of Ticket Offices, instead confining himself...

Fight Jobs Carnage Plan!

So a "leaked document" has revealed LUL's plans to close all ticket offices, replacing them with 20 or so 'travel centres'. Management's "response" to the leak was more notable for what it didn't say - any kind of denial - than what it did.

This particular plan may or may not be what LUL tries to...

'Wave and Pay' Will Sting Customers

Details have emerged about the "Wave and Pay" system that London Underground would like to foist on the travelling public. It promises quick and easy payment and no need to top up an Oyster card but because it cuts ticket office (and other) staff out of the system and relies on a website/telephone...

Wave and Pay Creeps Closer

‘Wave and Pay’ with contactless bank cards is already on the buses. LU ticket selling coaches are about to begin their training on ‘wave and pay’ in LU ticket offices. Tubeworker does not oppose new technology but it should not replace staff. As wave and pay creeps closer, RMT urgently needs to...

Whitchapel Is A Line In The Sand

RMT activists and reps have kick-started the campaign to defend Whitechapel ticket office from its planned closure under the Crossrail project. They have launched an online petition, called a demonstration and got the RMT backing for the campaign and potential industrial action.

A threat to one...

This website uses cookies, you can find out more and set your preferences here.
By continuing to use this website, you agree to our Privacy Policy and Terms & Conditions.