Tubeworker HQ has received reports that construction contractors working at TCR have been getting involved in congestion control and redirecting passengers.
Isn't this another illustration of the staffing crisis on stations? Presumably the contractors are doing this because there aren't enough CSAs. Shouldn't LU station staff, based permanently at the station, be managing congestion and directing passengers through the works? We don't report this to have a pop at the contractors, we have no doubt they'd rather be getting on with their own jobs!