Faulty Towers
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Station staff have been alarmed to see people turning up at their station, not even signing in, and wandering around noting down faults to pass on to the FRC.
Staffing Levels
VIPs Not Welcome at Victoria?
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A manager has sent a message round the job telling other stations not to send visually-impaired passengers to Victoria during the evening peak.
Defend Detrainment Staff!
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LU management are coming after station staff jobs again - this time, detrainment staff on the north end of the Bakerloo line.
Keep Fighting For Stations Jobs
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Since February, station staff have been living with the impact of the OSP job cuts: anti-social rosters and staff shortages.
Green Meanz Cuts
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Station Supervisors are being sent on workshops to encourage all staff to care more about the SIS scorecard (what used to be the mystery shopper scores).
Stalled Without Staff
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Last week, passengers on a stalled train near Putney Bridge had to wait 80 minutes to be detrained. Why? Not enough station staff!
Danger Zone
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April's edition of LU’s news sheet against workplace violence, ‘Challenging News’, has re-issued golden rules for avoiding conflict at the gateline.
Another Near Miss
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On Tuesday morning, an elderly passenger dropped some personal stuff on the track on the westbound at Chancery Lane - and got down onto the track to retrieve it!
Breaking In
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Once again, London Underground has left stations unstaffed, and once again there have been potentially-dire consequences.
Elderly, disabled passengers left stranded
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A recent incident shows how LU's de-staffing of stations is putting vulnerable passengers in danger.
An elderly wheelchair user and her partner got off a train late at night at Epping. But with no staff on the station, they were unable to leave and were stuck on the platform. In the freezing cold, if it weren't for the waiting room, they could have been in serious danger.