HOT mess

Submitted by Tubeworker on Wed, 07/05/2017 - 21:06

Union safety reps have been telling LU for some time now that the "HOT procedure" for identifying suspect packages needs improving.

LU seem to have tacitly admitted that existing procedures are inadequate, but their changes make things worse. Rather than reviewing the "HOT procedure" and looking for ways to improve it, they've simply imposed an additional instruction that members of staff look inside suspicious bags and cases! So if we identify something as suspicious, we're now expected to start rifling around inside it.

Staff Presence

Submitted by Tubeworker on Sat, 05/27/2017 - 16:58

In the wake of the horrific terrorist attack in Manchester, station staff have been asked to wear our hi-vis vests permanently while on duty. LU says this is to "reassure" passengers about "staff presence".

Might it not be more reassuring to actually address the issue of how many staff there are, rather than merely changing our outfits to make us more visible?

Solidarity against terror and racism

Submitted by Tubeworker on Wed, 03/22/2017 - 22:07

Tubeworker sends its sympathies and condolences to the families of those killed and injured in today's attack at Westminster.

As we write, the identity of the attacker is not public, nor their political affiliations. The police are treating the incident as a terrorist attack. Whatever they are, there is no justification for the kind of wanton, brutal attack they carried out.

North Greenwich Terror Alert

Submitted by Tubeworker on Mon, 10/24/2016 - 23:37

A controlled explosion was carried out on a suspect package at North Greenwich Tube station on 20 October, highlighting the ongoing possibility of a further terrorist atrocity on London Underground. Nobody was injured this time and the diligence and professionalism of the workers involved must be recognised.

On 7/7, frontline London Underground staff were amongst the first to respond, rushing to incident scenes, arranging and facilitating emergency service response, and evacuating passengers to safety at stations across London.

Leytonstone attack: unite against staffing cuts and racism

Submitted by Tubeworker on Sun, 12/06/2015 - 13:50

Tubeworker's thoughts today are with those injured in the knife attack at Leytonstone station last night - and with all our workmates and passengers who as a result are even more anxious about being around London Underground. We know from past experience that in times of war and terrorist activity, our job always becomes both more important and more stressful.

BTP: serving the public or serving the bosses?

Submitted by Tubeworker on Mon, 06/22/2015 - 18:47

The British Transport Police (BTP) base their coverage of the Tube network (i.e., where they send their personnel, and when) on "Lost Customer Hours" (LCHs).

LCHs are a company measure of how many hours are lost due to incidents on the line. At busier times, when more "customers" are on the train, a delay results in more LCHs than at quieter times.

Project Guardian?

Submitted by Tubeworker on Fri, 04/24/2015 - 16:28

Transport for London has relaunched "Project Guardian", encouraging people to report unwanted sexual behaviour on public transport via text or phone. 90% of these crimes go unreported.

It's good that TfL is encouraging people to report crimes and giving them more ways of doing so, but is this being done because of the massive safety issue which will be caused by cutting hundreds of workers?

Wot No Security Checks?

Submitted by Tubeworker on Tue, 03/10/2015 - 18:32

Central and Waterloo & City line staff were no doubt delighted to receive a bulletin from our management stressing the importance of our role in security checks.

We wholeheartedly agree. The hours that station staff spend every day checking areas and doors are secure, registering each check with a "wand", is essential to the security of millions of people travelling on the Underground. It - quite literally - saves lives. It's nice to see management acknowledge this.