Replacing the old-style GLAPs (Gate Line Assistance Posts) seems to have provided management with an opportunity to take the heat out of the situation - literally.
Projects, refurbs and upgrades
The Vic line upgrade is beset with pitfalls for drivers.
Tottenham Court Road Station is being re-built to make room for Crossrail. But they are attempting to build around the station while keeping it open to the public.
Local Loughton residents are having trouble sleeping at night as the works are incredibly loud. Mega-decibel drilling has sent them to their phones and emails, and complaints are flooding in.
Bank station has recenty finished phase 1 of its upgrade project. Phase 2 is soon to follow, starting in February or March, with further phases after that.
The station has had additional CSAs to ensure that the extra work generated by the project can be carried out. So you might think that those CSAs should stay on the station for phase 2. But management have a different idea - boot them out and let the SRT do the work instead.
And on the subject of new train stock, it seems that there are a couple of glitches with the new Victoria line trains - a less-than-perfect PA system, and a problem with the doors whereby the 'sensitive edge' may not stay sensitive forever.
So, which of these two problems do you think management are prioritising sorting out before the trains go into passenger service (due very shortly)? PAs or passenger safety? Yep, you guessed it - PAs!
It seems that the new S stock trains for the Metropolitan line may not be up to scratch.
It seems that something is being lost in the Southfields station refurb - two ticket office windows, to be precise.
Management have a little ploy on stations - slipping in SS2s (or SSMFs) to work on SS1 stations.
Bank station staff are up in arms about the appalling conditions that management expect them to work under during the refurb.