Management have produced a hilarious question-and-answer thingy about their plan to slaughter ticket offices.

In a work that would do George Orwell [1]'s '1984' proud, they tell us that shutting ticket offices gives us new opportunities! great customer service! a world-class tube! You'd think that if it was that good an idea, they'd close the bloody lot of them and have done with it.

Have a good laugh, but then remember that this is deadly serious. The posting of this nonsense should serve as warning that the attack on ticket offices is coming back. We need to be ready to fight.