SATS in Civvies

Submitted by Tubeworker on Mon, 07/17/2017 - 12:44

The Diplomatic Service is obviously a unique growth area in TfL, as Ambassadors have been popping up everywhere. This weekend, Travel Ambassadors have been popping up along the Central Line, at locations including Bethnal Green, Mile End and Ealing Broadway.

Of course, we wouldn't need extra help from admin staff in hi-vis if we had enough station staff in the first place, and we would have enough station staff in the first place if management hadn't cut the numbers repeatedly over recent years. But what do we know? We only work here.

What is really beyond the pale is that the Ambassadors have been carrying out SATS duties. Sporting their distinctive uniform of jeans and a T-shirt, they have been infuriating drivers by their inadequate performance of the task - which is hardly surprising when they are doing someone else's job, for which they are not qualified.

The unions are aware of this, so we expect swift action. If this does not stop, then we may have to refuse to depart from platforms where SATS are not being done by station staff.