Word reaches Tubeworker HQ of an incident at Snaresbrook recently.
A driver pulling in on the eastbound noticed a gentleman on a walking stick fall over. With no station staff available to assist, the driver was told by the controller that the affected individual would have to deal with things on his own!
This is the same station where a stabbing occurred recently, and it was during the evening peak. Maybe if someone has a heart attack, LU bosses will say they should deal with it on their own too.