Radio Taxis, the company LU uses for the staff taxi network, lost their dispatch system on Good Friday after Virgin Media cut through a cable. We had to wait up to 90 minutes for the taxi if we didn't have another way of getting home. The last thing we needed at the end of a shift on a bank holiday weekend!
For all the money LU pays to Radio Taxis, the system is unreliable. Have you ever been stuck on a Saturday night or Christmas Eve simply because cab drivers refuse the work until they can get more money? This hasn't been helped by LU cutting the price it offers for jobs.
The taxi service is not a privilege or a "perk" of the job. It's a reasonable price for LU to pay for us to work extreme shifts. The least we should expect is to get home on time. And as many of us face long, unsafe walks home from drop-off points, how about a taxi to our door?
