Management's mantra is that their plans for stations will make staff more 'visible' to passengers. But this is an illusion: you'd have to be daft to fall for it.
How can removing 950 staff posts from stations make staff more visible?! Answer: it can't.
The bosses' spin is that taking staff out of ticket offices and putting them out around the station makes them easier to see. But firstly, 950 of the posts being taken out of the ticket offices are not going out around the stations; they are disappearing.
And secondly, management's spin relies on an assumption that ticket offices are invisible. But they are anything but. They are in a fixed place with an illuminated sign, easy to find. Are you really 'more visible' out around the station where the person looking for you doesn't know where you are? And when they do find you, there won't be an orderly queue for your services but a pack jostling each other for your attention.
It'll be hard to be visible through the chaos that the cuts and closures would cause. All the more reason to fight to stop them.