Across the job, staff are happily ignoring London Underground's £5 minimum Oyster top-up policy. After all, who wants grief from understandably-annoyed cusomters? And who wants to collaborate in the future loss of their own job?!
So keep on selling those customers what they want. We can all justify selling a top-up less than a fiver, whether it is due to fear of assault, concern about the customer's safety if they go to another outlet, or whatever. We can make this appalling policy a dead letter.
But, staff are beginning to wonder, where are the unions on this? We know they disagree with it, we know they weren't properly consulted, but the obvious thing to do would be to declare themselves in dispute with the company about it. Then they could ballot us for action short of strikes, and we could boycott it officially! Given that they threw in the towel over pay so they could "concentrate on other issues", here is an issue that we could do with seeing a bit more concentration on!
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You see the real absurdity of this policy with ticket sellers expected to send people away from their window even when it has no queue to use the passenger-operated machines - where half-a-dozen people are queueing up! And yet management stil expect us to believe that the purpose of this policy is to reduce queueing time. Yeah right - reduce transactions at the window so as to justify closing ticket offices, more like!