CSAs have been briefed on a new procedure for when trains are stalled in tunnels.
'Brief' is certainly the word for it! A few minutes to run through the 'one hour target', how we would detrain all trains immediately without waiting to see if the stalled train could be moved.
The diagram telling drivers, station staff, line controllers, etc. was pointed out to us. When we asked, 'Is there no information for us to take away?', the manager looked a bit baffled. It obviously didn't occur to him that we were quite serious about getting our jobs right and wanted to have the information and understanding to enable us to do it.
Can't imagine that this 'one hour target' will be met if every member of operational staff has been schooled by this shoddy process.