DLR staff face £5k wage cut!
Submitted on 11 April, 2006 - 16:01
Serco Docklands has decided to have a "reorganisation". And like most bosses' "reorganisations", it's bad news for staff.
On this one, the Big Bad is a proposal to remove the train element of the work of PSA Station Staff, regrade the job to Customer Service Officer, and cut five grand from the pay rate!
The company reckons this is OK because PSA station staff will have the chance to become PSA train staff, but ... ahem ... they might not want to.
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Curious
By the way, has anyone else noticed that while employers go on about how important 'customer service' is, the jobs with 'customer service' in the title often seem to be the worst (except Customer Services Director, of course!)?